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Aaron Tay's Musings about librarianship

Aaron Tay's thoughts about academic librarianship
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Altre scienze socialiInglese
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Autore Aaron Tay

With the rise of web scale discovery services like Summon, Ebsco Discovery Service, WorldCat Local and Primo Central, librarians have began to assess how to teach searching and Information literacy differently. As I blog this there is a Information Literacy & Summon workshop going on at Sheffield Hallam University.

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Autore Aaron Tay

I recently had the opportunity to attend two library conferences in June back to back, a first for me. CONSAL XV, BALI First off I was invited to CONSAL XV (CONGRESS OF SOUTH EAST ASIAN LIBRARIANS), a regional conference in Bali, Indonesia from 28 May 2012 to June 1 2012 I am still new to library conferences (you can count on one hand the number I

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Autore Aaron Tay

I am not by any stretch a customer service guru or expert, but one thing I noticed about libraries is that user needs tend to come in cycles and often can be easily anticipated in advance. After working in an academic library in the last 5 years and monitoring emails, tweets, chats , search logs, you see the same pattern repeat itself over and over again.

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Autore Aaron Tay

It's a truism in library circles today to say that Google and web search engines (I will use "Google" as a stand in for web search engines) have changed the way users search which in turn affects what they expect from searches in the library. Libraries have two ways to react, first is to try to change user behavior through information literacy or altering the library catalogues and databases to fit user expectations.