4:35 p.m. “My working hypothesis is that the learning that matters is mostly incidental and informal.” “Maybe,” he smiled. “Yet, my conviction that we need to explore this is grounded in my formal training in knowledge management.” 5:17 p.m.  “When we are under-funded and overwhelmed,” he sighed, “is just not the right time to go off on a tangential project!” “I won’t argue with you.