It's finally here. FourSquare launches Local Updates from businesses . "Foursquare Local Updates let merchants send text, photos, and specials to customers who have either checked into a business several times or liked it on Foursquare" (more) Here's how it looks like.

With the rise of web scale discovery services like Summon, Ebsco Discovery Service, WorldCat Local and Primo Central, librarians have began to assess how to teach searching and Information literacy differently.

I am proud and honoured to receive the 2012 Salem Press Library Blog Award - Best Academic Library Blog!

When a libraries purchases a library service whether it is a next generation catalogue system, a web scale discovery system or a link resolver , one decision that has to be made is to decide whether to "rebrand" the service.

I recently had the opportunity to attend two library conferences in June back to back, a first for me.

Librarians today are a fortunate bunch, we trade ideas and advice from librarians thousands of miles away as easily as from someone in the same city using the internet and social media.

I am not by any stretch a customer service guru or expert, but one thing I noticed about libraries is that user needs tend to come in cycles and often can be easily anticipated in advance.

It's a truism in library circles today to say that Google and web search engines (I will use "Google" as a stand in for web search engines) have changed the way users search which in turn affects what they expect from searches in the library.

I must admit, local history is not much a specialty of mine but I happen to work for a University, whose history goes back a fair distance to 1905 and as a library unit we have collections that go back almost as far making us the oldest academic library in Singapore.

I recently attended a talk about Mendeley institutional version (powered by Swets) , I am fairly familiar with Mendeley , Zotero and other reference managers (though my main usage is with EndNote) but have not looked at the institutional version yet.

As a fresh graduate from library school with little practical experience, I used to think that known item searches ie finding an article or book when you already knew the title etc was relatively trivial and the difficulty was with the other type of searches subject/topical searches?