There is of course an intimate relationship between communication and education. In many universities, both sit under the discipline of psychology. However, in most international organizations, these tend to be siloed functions.

A learning organization is an organization that has an enhanced capacity to learn and change.

Scale : Predictions over the impact of climate change and globalization suggest that we will see more frequent disasters in a greater number of countries, along with more civil unrest in those states less able to cope with this rapidly changing environment, all generating a greater demand for humanitarian and development assistance (cf. Walker, P., Russ, C., 2012.

In a complex, knowledge-driven society, learning, education and training are key to sustainability. Sustainability initiatives need to explicitly make learning strategic in order to succeed in the face of growing challenges. No organization, no sector can do so alone. Professionalization alone is not the answer. Education is failing to prepare humanity for disasters, climate change, globalization or conflicts.

Why did the chicken cross the road? Lunch time, after a jet-lagged conference morning. Hand shakes and smiles, mingling Spanish and English. Forks and knives scrape plates as we skewer the plump, roast chicken. Within the first 90 seconds, I am being mandated or tasked to request funding immediately upon returning to headquarters.

A few months ago, a malaria guy showed me the $20 dumb Nokia phones he buys in a Geneva convenience store and then gives out to trainees who then use it to collect data via SMS text messages. ARM says that the US$20 smart phone (read: Android with an ARM chip) will arrive this year. At stake: how to get the next four billion people online.

So, you are unhappy with a five percent completion rate. Hire tutors (lots of them, if it is massive). Try to get machines to tutor. Use learners as tutors (never mind the pedagogical affordances, you only care about scale and completion). Set up automated phone calls to remind people to turn in their homework. Ring the (behaviorist) bell. Or not. Google’s Coursebuilder team has an interesting take on completion rates.

Demure, soft-spoken, personable, affable, no-nonsense. All those things, in that peculiarly North American way. Those words don’t do justice to B., the uniquely compelling individual I met for the second time last night in Divonne-les-Bains. To describe him as a living legend in the world of learning and development is accurate, but far from complete.

“In a knowledge economy, the flow of knowledge is the equivalent of the oil pipe in an industrial economy.

Six months after starting to develop LSi.io, I have 64 ongoing conversations with 150 interlocutors, connecting humanitarian and development learning leaders, Chief Learning Officers and academic researchers. Being independent has given me a unique vantage point from which to examine the humanitarian and development sector’s learning, education and training strategies.

This is the third in a three-part presentation about learning strategy for development and humanitarian organizations. It was first presented to the People In Aid Learning & Development Network in London on 27 February 2014.