Over the past few sprints, UI/UX (user interface and user experience) has become an increasingly important and popular topic. Our SFU Sprint in May 2019 was no different. At this event, a team was formed to look at UI/UX issues, specifically, the manuscript submission workflow in the yet-to-be-released OJS 3.2. To learn more, we chatted with PKP staffer and UI/UX expert, Israel Cefrin.